We are delighted to share that last night we scooped two awards at the star-studded UK Cruise Awards 2023, held at the renowned Madame Tussauds in London.
The UK Cruise Awards is organised by the Carnival Corporation and its associated brands including P&O Cruises, Cunard, Princess Cruises, Seabourn, Holland America Line and Carnival Cruise Line. The event brings the industry’s biggest names together to recognise the most successful agents of the previous year and is one of the most prestigious events on the cruise calendar.
On the night, guests were dressed to impress for an evening of awards, dinner, and dancing, during which we were announced as winners of the ‘Outstanding Customer Care’ Award and highly commended for the ‘Outstanding Contribution’ Award.
With customer care our highest priority, this award truly is an honour. We pride ourselves on our experienced and knowledgeable staff and unique customer service approach, showing our amazing customers the world by sea since the 1960s.
This award was made even more special as it was one of only two awards to be voted for and to represent all brands, reinforcing that the knowledge we have and the service we provide spans all cruising sectors and brands.
Our Product Manager, Katie, and Reservations Manager, Helen, both attended the event, and took to the stage to collect the new additions to our cruise awards cabinet.
Speaking afterwards, Katie beamed “This award is so special as we always strive to provide the very best possible service for our customers. This is fantastic recognition for our dedicated team and testament to our loyal customers who ultimately all of this is for.”
We would like to take this opportunity to thank all our loyal customers for your continued support and we look forward to providing you award-winning customer service again soon.
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what is better than best ? NOTHING
My first booking this year with you but I was very impressed .Thanks for sorting things out
Thank you, we really appreciate this.
Having been with you when you and you dad first started the business in the old Canberra days we have clocked up well over 100 cruises so it is very gratifying to see you are still in the top award. Well done.
Wow, that is incredible, thank you for your continued loyalty to us. We are over the moon with our award.
I bet you sailed through it ? Congratulations to all of you .My first cruise coming up later this year and I must say you were all very helpful in securing the trip big thanks x
Thank you, we are over the moon! We hope you have a great time on your first cruise and we'll hopefully speak to you in the future. Thank you.
Congratulations on wining UK Cruise Awards for 2023
Thank you, we really appreciate this.